Privacy Policy – Carbarn Zambia

1. Introduction

This Privacy Policy ("Policy") explains how Carbarn LLC Japan ("Carbarn," "we," "us," or "our") collects, uses, and protects your personal information when you visit www.carbarn.zm or engage in purchasing vehicles imported from Japan to Zambia.

By using our website and services, you agree to the practices outlined in this Policy. Carbarn LLC is a Japan-based company and is not a registered entity in Zambia.

2. What Information We Collect

2.1 Personal Information

We collect information needed to fulfill vehicle import orders, such as:

Full name
Email address and phone number
National ID or Passport number (for customs documentation)
Shipping address or location in Zambia
Order history and website activity
Payment confirmation (processed securely via third-party channels)

2.2 Financial Information

We do not offer credit, loans, or financing services. All transactions are handled securely through bank transfer or verified international remittance platforms. We do not store any sensitive financial information.

3. How We Use Your Information

Your information is used for the following purposes:

To manage the purchase and export of vehicles
To issue the required shipping and customs documentation
To enhance and improve the user experience on our website
To send optional service updates or promotions (with your consent)

We do not sell or share personal information with unauthorized third parties.

4. Who We Share Your Information With

Shipping and logistics partners – to arrange delivery
IT infrastructure and hosting providers – to manage website functionality
Japanese export authorities – to ensure compliance
Legal authorities – if required by Japanese law or regulation

5. Data Protection & Security

Your information is protected by:

SSL-encrypted data transfer
Hosting on secure Japanese servers
Restricted access to sensitive data
No storage of raw credit card or bank details

Please be aware that while we take strong measures, no internet transmission is fully secure.

6. Cookies & Tracking

We use cookies to:

Improve your browsing experience
Monitor traffic and usage analytics
Store your preferences for future visits

You can control cookie behavior through your browser settings.

7. Your Rights

You may:

Access the personal information we store about you
Request corrections or deletion
Opt out of promotional emails
Withdraw consent for any non-essential data processing

For requests, email info@carbarn.zm.

8. External Links

Our site may include links to other websites. Carbarn is not responsible for the privacy policies of external sites.

9. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18.

10. Changes to This Policy

This Privacy Policy may be updated due to:

Legal changes in Japan
Business or service updates
User feedback

Always refer to www.carbarn.zm for the current version.

11. Governing Law

This Privacy Policy is governed by the laws of Japan. Any legal issues shall be resolved under the exclusive jurisdiction of Japanese courts.

Contact Us

Email: info@carbarn.zm

Website: www.carbarn.zm

Operated by: Carbarn LLC, Japan

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