Carbarn Logo

Privacy Policy – Carbarn Zambia

1. Introduction

This Privacy Policy ("Policy") explains how Carbarn LLC Japan ("Carbarn," "we," "us," or "our") collects, uses, and protects your personal information when you visit www.carbarn.co.zm or engage in purchasing vehicles imported from Japan to Zambia.

By using our website and services, you agree to the practices outlined in this Policy. Carbarn LLC is a Japan-based company and is not a registered entity in Zambia.

2. What Information We Collect

2.1 Personal Information

We collect information needed to fulfill vehicle import orders, such as:

  • Full name
  • Email address and phone number
  • National ID or Passport number (for customs documentation)
  • Shipping address or location in Zambia
  • Order history and website activity
  • Payment confirmation (processed securely via third-party channels)

2.2 Financial Information

We do not offer credit, loans, or financing services. All transactions are handled securely through bank transfer or verified international remittance platforms. We do not store any sensitive financial information.

3. How We Use Your Information

Your information is used for the following purposes:

  • To manage the purchase and export of vehicles
  • To issue the required shipping and customs documentation
  • To enhance and improve the user experience on our website
  • To send optional service updates or promotions (with your consent)

We do not sell or share personal information with unauthorized third parties.

4. Who We Share Your Information With

  • Shipping and logistics partners – to arrange delivery
  • IT infrastructure and hosting providers – to manage website functionality
  • Japanese export authorities – to ensure compliance
  • Legal authorities – if required by Japanese law or regulation
  • Google – to provide website analytics and advertising measurement (see section 6)

5. Data Protection & Security

Your information is protected by:

  • SSL-encrypted data transfer
  • Hosting on secure Japanese servers
  • Restricted access to sensitive data
  • No storage of raw credit card or bank details

Please be aware that while we take strong measures, no internet transmission is fully secure.

6. Cookies & Tracking

We use cookies and similar technologies to operate this website, remember your preferences and understand how the website is used.

Strictly necessary cookies. These enable core functions of the website, such as signing in to your account, remembering your chosen currency and keeping the vehicles you have saved.

Analytics. We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website, including which vehicles, pages and searches are viewed, so that we can improve the website and the vehicles we offer. We do not send your name, telephone number or email address to Google Analytics.

Advertising. Google may use information about your visits to our website to show you advertisements for vehicles that may interest you on Google services and other websites, and to help us measure the effectiveness of our advertising.

Measurement from our systems. We may also send Google Analytics a record of certain actions connected with your visit, such as when an enquiry, order or payment is recorded. These records are linked to the pseudonymous identifier that Google Analytics has assigned to your browser and, if you are signed in, to an internal customer reference. They do not include your name or contact details.

Your choices. You can block or delete cookies through your browser settings; some features of the website may not work properly if you do. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage personalised advertising through Google’s Ad Settings.

Retention. Google Analytics data is kept for up to 14 months. Google may process this information in the United States and in other countries. For more information, please see Google’s Privacy Policy and how Google uses information from websites that use its services.

7. Your Rights

You may:

  • Access the personal information we store about you
  • Request corrections or deletion
  • Opt out of promotional emails
  • Withdraw consent for any non-essential data processing

For requests, email info@carbarn.co.zm.

8. External Links

Our site may include links to other websites. Carbarn is not responsible for the privacy policies of external sites.

9. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18.

10. Changes to This Policy

This Privacy Policy may be updated due to:

  • Legal changes in Japan
  • Business or service updates
  • User feedback

Always refer to www.carbarn.co.zm for the current version.

11. Governing Law

This Privacy Policy is governed by the laws of Japan. Any legal issues shall be resolved under the exclusive jurisdiction of Japanese courts.

Contact Us

Email: info@carbarn.co.zm

Website: www.carbarn.co.zm

Operated by: Carbarn LLC, Japan