FAQ

Carbarn Zambia FAQs

Answers to Your Questions

What is Carbarn Zambia?

Carbarn Zambia provides vehicle import services, allowing customers to directly purchase vehicles from Japan. We offer full support throughout the importing process.

How does Carbarn Zambia work?

Customers select their desired vehicle from our extensive Japanese inventory listed on our website. After selection and payment, we handle shipping and importation to Zambia.

Can I buy a car directly from Japan through Carbarn Zambia?

Yes! All our vehicles are located in Japan. Carbarn Zambia allows direct purchases of authentic, auction-verified vehicles.

Is the vehicle registered under my name?

Yes, all documentation including invoices, importation documents, and customs clearances will be in your name, ensuring complete ownership.

What are the benefits of buying a car through Carbarn Zambia?

Benefits include competitive prices, transparent pricing, detailed inspection reports, no hidden charges, full import assistance, and documents registered under your name.

What types of vehicles can I import?

You can import sedans, SUVs, vans, hybrid vehicles, and luxury models from popular brands like Toyota, Nissan, Honda, Lexus, Suzuki, Mitsubishi, and Mazda.

What is the price range for imported cars?

Prices vary based on vehicle model, mileage, auction grade, and shipping costs, typically starting from around ZMW 0 upwards.

How long does it take to import a car from Japan to Zambia?

The import process typically takes 6 to 10 weeks from purchase confirmation to delivery in Zambia, covering shipping, customs clearance, and delivery.

How do I pay for my car?

Payments are securely processed via bank transfers to our official business account. Comprehensive invoices and receipts are provided.

Are all vehicles inspected before shipping?

Yes, each vehicle undergoes detailed inspections in Japan before shipment. We provide full inspection reports, auction sheets, and photos.

Can I track my car shipment?

Yes, shipment tracking is provided with regular updates on shipping status, arrival dates, and customs clearance.

Are there any hidden charges?

No hidden charges. Prices include vehicle cost and shipping fees. However, customers separately pay customs duties, local registration fees, and port clearance charges.

What are the customs duties for imported cars in Zambia?

Customs duties depend on engine capacity (CC), vehicle age, and Zambia’s current import regulations. Contact us for an accurate duty estimation.

What documents do I need to import a car?

You'll need your National ID or Passport, Taxpayer Identification Number (TPIN), import documents, and bank payment receipts. We assist you through every step.

Do you offer installment payment options?

Currently, we accept full upfront payments only. Financing options may become available in the future.

Do you provide warranty and after-sales services?

Imported vehicles from Japan do not include manufacturer warranties. However, we can recommend reliable local service providers.

Do you sell hybrid vehicles?

Yes! We specialize in hybrid models including popular options like Toyota Prius, Toyota Aqua, and Honda Insight.

Can I choose the shipping port in Zambia?

Vehicles primarily arrive through Dar es Salaam Port (Tanzania) or Durban Port (South Africa), then transported to Zambia. Detailed shipping information and assistance are provided.

What happens if my car shipment is delayed?

We regularly update customers regarding any delays caused by customs processes, port congestion, or shipping line issues until delivery.

How do I contact Carbarn Zambia?

You can reach us via WhatsApp: +818087283726 or Email: carbarn.co.zm .

Why should you trust Carbarn Zambia?

Carbarn Zambia is backed by Carbarn Australia, a trusted international vehicle importer, ensuring reliable, professional, and transparent service.

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